I bought a Stainsafe guarantee after I bought my couch from Wickes Furniture and also the material was broken in 2006. I submitted a state plus they delivered a notice day Oct. 31 stating that within 8-12 months I'll get the material along with a specialist may do the installation within 2 weeks ...
I bought material safety on my new couch from Lazyboy furniture. I'd a burn on sofa that was coated in Stainsafe guarantee. I place in a state with Stainsafe that was authorized. I had been delivered a notice informing me to hold back 8- 12 months to get a substitute part to become sent to my house ...
I was sold a Stainsafe warranty on my mattress from Macy's. My 4 year old put ink markings on the mattress. The Stainsafe technician came to inspect and could not remove the ink stains from the mattress. My claim was denied because my stain has been classified as "general Soil" and I am ...
We bought a sofa and purchased the Stainsafe protection at Wickes Furniture on East Foothill in Pasadena, California. Several months later our son poured out his bottle of milk on the cushion. We called and filed a complaint. We sent in our complaint documentation and a copy of the receipt and ...
This complaint is regarding an authorized warranty claim that has not been addressed. I have tried to get that warranty claim fulfilled for over 2 years. I have been hung up on by customer service representatives, given the run-around on the phone, etc. I have written authorizations for this claim. ...
Stainsafe is the absoulute worst company I have ever done business with. If you are even considering purchasing an extended furniture warranty with them, save your money. I tried to make a claim on what was sold to me as a 10 year warranty, seven years after I purchased it, and the company told me ...