They are advertising solar covers that are 12 ml and 16 ml covers. I ordered 16 ml and they sent me a much thinner cover. Kept telling me they shipped me the right cover and refused to accept a sample back to prove it was the wrong cover. Would never buy again. Wish I checked usacomplaints. Coms ...
This company is a joke! Poor customer service, misleading information online. Do not use unless you are willing to wait several weeks to get your order. I would not recommend this company to my worst enemy. ...
I recently purchased a pool liner for my above ground pool. I made a mistake and ordered the wrong size. I contacted the "customer support" department via email and recieved a response that there was a no refund / exchange policy on the website and I could try to sell the liner locally. I ...
Similar to other posters, my Ray Maxx premium pool solar cover disintegrated after a year of use (it had a 5 year warranty). I contacted Pool Deals and they advised that I needed to contact the manufacturer (a card was supposedly shipped with the pool cover). As I did not have this piece of paper ...
I ordered custom size solid swimming pool cover specifying no drain. They shipped one with center drain down entire middle. As I had discussed, in writing with them, I set concrete piers around perimeter of deck to hold brass tie-down anchors since deck was too narrow. They said manufacturer had ...
I purchased a pool liner from poolsexpress.com. I checked online for the status but was unable to obtain a status. I left numerous messages, but no one ever returned my calls. I finally received the liner and discovered that it did not fit the pool and the quality of extremely thin (I ordered heavy ...