I ordered a mattress to be delivered to my daughter's home online. This was Saturday. I was told it would be delivered Tuesday but they would call first. No call and no mattress. My daughter called them Wednesday and was told she would receive a call back within 20 minutes. Two days later after no ...
Two months ago I purchased 2 mattresses from Mattress Firm for a total price of $2005. I used the 90-day same as cash option, meaning that I have 90 days to pay the balance and avoid any interest charges. This is by way Progressive Finance Co. Of Utah. When you make the purchase, you're told the ...
We purchased a mattress from The mattress Firm and was told when we bought it that we could exchange as many times as needed until we found one that fits us and we don't hurt in the am. Only thing was we had to keep a minimum of 90 days so your body had a chance to adjust and if you did change ...
Receipt #0728204BVRXOn 7/28 we ordered two mattress sets with the understanding that the mattress manufacturer (Tempur-pedic) gave a 20 year warranty for those sets. When they were delivered 8/09 the mattress manufacturers warranty included was only for10 years. We called the store twice the same ...
On 7/28 we ordered two mattress sets with the understanding that the mattress manufacturer gave a 20 year warranty. We were told this repeatedly by both Monica and Brandon. When they were delivered today the mattress manufacturer warranty included was for 10 years. We called the store and Monica ...
Warning do not shop/buy at mattress firm! I puchased a bed at Mattress Firm and it has been a nightmare ever since. I returned my bed, becasue of manufacturers defects. The PROBLEM came when trying to get a refund from Mattress Firm. I had to call every day and kept getting the run around. I asked ...