Horrible customer service!!! They actually antagonize customers after messing up their orders. Not bad enough that my friend's Christmas present arrived broken in half (stout acrylic pipe... Broken completely in half, base that was supposed to be included missing, entire piece DUSTY, and ZERO ...
I havent gotten my package from you guys it has been over 8 weeks. I can mall any thing and it would be there in fucking less than 2 weeks you guys will never get another order from me. And i will proceed to tell everyone i know and anyone willing to read what i say about you on the internet. ...
I placed an order over 8 weeks ago. Still havent got it, all they have told me is to wait 8 weeks. I did it came and went! Still not here and now now help from this craphole. Do not give them your $ ...
Grasscity does not care about their costumers! My order was #17705 a black leaf 3 arm percolator pink bong with an ashcatcher that sits on top a diffuser downstem. My order came with a black bong and ashcatcher with no downstem. When I contacted them they had the decency to ignore the simple order ...
Well i orderd 500006221# a few items and i recieved em broken or useless. The support on glasscity.com told me ill get a new reshipment very soon but thats the last i heard from em and now they are not responding to anything on thier supoort site... Really really sad ...
I hate this place i ordered 500006221# and got my items but the bong/stem was broken and the stem woundt even fit in the bong... So i send pics and told em about my situatuion... Its been over a month now no reshipments or anything as they promised... I quote never buy at this place!!! ...