We purchased a home theatre system from Best Buy, parent of Geek Squad, last week. Delivery was delayed 5 hours due to the delivery department giving the delivery company deliveries that entailed moving people's houses, it sounded like. However, to day their "experienced technician" sent ...
Why did I pay for a service call when you already knew, based on the model number I gave you, that you would not be able to fix the TV? ...
I bought a samsung 55 led tv and a sony internet bluray dvd player with extended warranty with geek squad from best buy. After few months i had to deal with the customer service of geek squad for repairs or to make a appointment which was the worst experience i had. I tried to make appointment on ...
Have an old TV that stopped working. Gave the company all of the info on the TV to get the appointment scheduled, including model number and manufactured date. As the tech walks in our door he says, "On, parts aren't available for this TV anymore." He looks at the unit, finds the problem ...
I have a contract with the Geek Squad, I bought when my computer had a virus and it was suppose to be good for 1 year. Within the year, I had another virus on my computer and brought it back to the Geek Squad, they said no problem fixing it. Never called me, when I called them, there response was ...
On several occasion I've introduced my pc into Geek Squad. Virus removal here, installation there. They will have usually completed the task, in a significant price, but I thought which was regular. The support was never excellent, also it got months to accomplish the job but again, I thought it ...