Upgraded service adding home security. I am trying to resolve overcharges for equipment not installed from October without success. I have spent already over 5 hours to explain these issues. ...
We are moving our office on 1/16 and even though I contacted Comcast on 12/9, I was told on 1/3 that the expected construction finish time was not until 2/21. We are moving our business out and will not have phone and internet at this point. I have called, made repeated emails to my Business Sales ...
Tried to end service after the death of my mom... Tried for hours. Call ended after the call routing was to move me to a live agent to end service... Bet it would have routed me correctly if I was purchasing service!!! ...
Comcast-Xfinity is absolutely awful, not ONE time have we had a good experience with them in the past 10 years! The only reason we use them is that we have no choice! Where we live does not accommodate dish or direct, or any other company that provides phone internet and cable. Comcast's "high ...
I called xfinity for a quote and was told I could get 2 boxes and one of them be a dvr and the other could play my recorded shows as well. I also would get Internet for 99.99 a month plus tax. I asked her several time if that's my total cost for everything except the tax she repeatedly said yes. I ...
The phone tech support is nonresponsive. The wait time is an average of 30 minutes to one hour. I tried repeatedly and no one answered. I got thru by getting the billing department to forward the call. Billing is horrible.instead of transferring services they terminated services which caused in a ...