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Charter One Bank - Citizens Bank
Found 8 reviews / complaints

Charter One Bank - Citizens Bank
Citizens Bank Unauthorized Fees on Account & Customer Service Could NOT do anything about it. Even after evidence presented to them. Chicago

After trying to redeem points from my Charter One account before they charged me the new $25 service fee, I was charged 3 times for this new service which made my account go negative. (I was trying to retrieve points so that I could close my account). After talking to their collections department ...

Charter One Bank - Citizens Bank
RBS Citizens Bank New overdraft policies put in effect without notice/overdraft with no negatives/poor customer service/overdrafts any chance they can

In the last year, Charter One has taken money out of my account at any chance they can. I have used their internet services to pay bills and they have sucked money out 2-days before I have authorized just to cause an overdraft on a WEDNESDAY! I had authorized a bill to come out on Friday. The only ...