Delivered info for providers to be terminated. They published back and stated we were under a contract to just stop at that time of reviving of the agreement. They never described this to us, or did we actually obtained any details about this. They delivered the notice to us where we closed the ...
Called to cancel due to house being repossed. Send letter requesting the discontinue of services due to loss of house. This was August or September. My husband just informed me that they are still taking the monitoring fee out of his checking account. We have not been in the house since November ...
This is a letter I wrote to Castle Rock Security regarding their unethical, thieving ways: Effective immediately, I am cancelling my service with your company for the home security system. I have been a customer for well over five years and have found the equipment faulty and the service ...
I continue to have the same cancellation problems as listed below. Back in 2007 I sent a letter to cancel service and was told I had 2 years left on my contract. I instructed them to keep the letter to cancel upon completion of my contract (May). I have been trying to get them to cancel ever since. ...
Stay away from this company! I purchased my home security system in June from SAI alarm. The sales person was very pushy and required a signed agreement that day with installation the same day. The sales person also stated that a $100 initiation fee was to be waived in my case since I had wiring in ...
We have have experienced terrible support using the organization. We have been spending money on support going back year on the program that does not work. Then when our agreement was up I had been likely to stop my support. I called around per month in front of routine to determine what I had a ...