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CarMax
Found 266 reviews / complaints
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CarMax
False Promises!

I purchased the Jeep on Feb. 20 of 2012. I was impressed with the Jeep and the process, my salesman was very good. At the end of May I was driving up the highway and I heard a loud knocking noise, as I drove a little more it got louder so I pulled over. When I pulled into a newby gas station, the ...

CarMax
Finances

We bought an automobile from Carmax also it was funded for 6 years. We consistently created really cost onto it, nevertheless when my spouse and that I were equally let go in the same period, we dropped behind within our funds. I named Carmax and requested them to work well with us about the funds ...

CarMax
Dishonest corrupt

Warranty work bad. Repairs not properly done, worse the preservation lied about two apparent problems. Front disk were bad and they said the brake parts must be broke in. Valve cover gasket leaks, not changed but full of wax up. Sales people start by having you consider mortgage with - their fund ...

Carmax
Also Maxcare, seems to be wholly owned by Carmax, but hides that fact when trying to settle issues! Deceptive trade practices, specifically false advertising and making false statements about the car we purchased

Carmax of Plano sold me a 2007 MINI that we ultimately discovered had: 1. Been sold and returned within a 5 day grace period, 2. Had almost 3000 additional miles put on the car within the time period, 3. Did not do a re-inspection (that famous inspection they advertise is done only the first time ...


CarMax
Quality

Carmax sells unsafe vehicles. Technicians are honest to managers about what repairs are needed. Managers who were fry cooks a week ago now make the decision as to whether a vehicle gets safety related repairs depending on cost per vehicle reports. If the numbers are too high they throw the dice and ...