Best Buy
Complaints, reviews, scams and fraud reports

Best Buy
Geek Squad no genius

I had a problem with what I thought a virus. I have both Mac and PC. Your salesman sold me "FixME STICK" and Webroot. I had difficulty installing the webfoot and was at the store 3 x in one day. Your Geek refused to take it back quoting that it is store policy not to take back opened software. I had to throw a tantrum to get a ...

Best Buy
Horrible customer service - Asus Tablet

I bought an ASUS notebook from Best Buy and the battery would not charge. I took it back to Best Buy in El Cajon California and was informed that the exchange period was a few days past. Fine, I asked if I should just contact the manufacturer to get the battery replaced. The extremely uninformed customer service rep at the ...