I had lost my phone in April. I went to the ATT store where I originally bought it. I was told by the sales rep. That I would have to pay $150 on the insurance to get a replacement. He went on to say that I could get an upgrade and just continue making payments on the new phone. I was assured that ...
Signed up for AT&T Wifi for my tablet. The offer stated "hundreds of Hot-spots, specially airports since I do a lot of traveling. The reality is I've only been able to access the service at a handfullf ofplaces around the whole country. Another scam of "Big AT&T", under the ...
They are terrible. I was loyal customer for a year. I called caused we wanted to down grade our service. I called and talked to an agent they convinced me for an upgrade for the same price. I went with there service when I received our bill it was not what we were quoted. I called an spoke to ...
I called in on December 16th to inquire about a refurbished iPhone for my daughter's 18th birthday since her upgrade was a long ways off. The rep (in the Arkansas call center) said he could wave the $250 upgrade fee on three of my lines and only charge me $99 for all three phones. WOW, that's ...
I was going to upgrade to Uverse with AT&T but the installer was rude and did not want to finish his work, alleging he could not get access to the ports etc which is totally incorrect. When the installer complained about too many wires etc and left without establishing an internet connection ...
On November 6th I canceled my AT&T wireless account due poor service and high cost. I expected a final bill for 4 days service Nov 2 the billing month start date to Nov 5th plus a $275 early termination fee (Didn't like it but accepted it). I got a bill for $719.21!!! I called AT&T to ...