I only recently discovered usacomplaints.com. Oh if only I had known about this before I subscribed to Vonage. Everything everyone on here says is true. When I hooked up my vonage box, no dial tone and my internet went down. When I called customer service, I had to ask the very foriegn man on the ...
Like the Vonage Ad says, people do stupid things, like, subscribing to their service. #1. If you try to get your "old phone number" transferred to Vonage, or, vice versa, good luck. Took me 3 months and I had to pull the plug on my old phone number to get service with Vonage, or, I could ...
We had Vonage phone service from Jan 18th to July 18th. We are still trying to get our account resolved 3 months later. To summarize, We started unlimited phone service on Jan. 18th. The phone was unreliable and would drop calls, or the call would have a digital delay and would make it impossible ...
Vonage is set up in a kiosk at your local mall. You are approached by a rep and asked to try a free trial period for 30 days. The signing up process is easier than chewing gun and walking. I asked the mall rep how much it would be for an unlimited plan. $24.99 a month. I asked if there were any ...
I had no idea what I was getting into when I signed up for phone service with Vonage. My phone service never worked, and I reported it. They never sent a repairman out to fix it or help me. I told them that I wanted to cancel service, but they told me I couldn't and if I did, they would charge me ...
I made the mistake of trying Vonage's 30 day free trial. On the day that the phone number was transferred over to them, I lost phone service. After spending hours on the phone with their technicians, I was told that my house wiring must be incompatible and they would help me to transfer the phone ...