American Airlines
Mark Mitchel-managing director of customer experience of American Airlines Barry Robertson-customer relations of American Airlines Fraud-I paid for first class seating and received economy seating
I purchased American Airline Advantage air miles to upgrade to first class seating on 4 tickets from Washington Reagan Airport to Seattle with one stop at Chicago O'Hare airport on September 27,2008. On April 8,2009 American Airlines changed the first class seating to economy seating from ...