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Esbi
Billing for serivces not requested or used

I filed a complaint to ESBI when I noticed a charge on my Verizon home phone/internet bill for 15.85. I could not get through to Verizon via phone so I emailed them asking what this was? The responce was via email "we will contact you in 3-5 business days". Next I went to ESBI's websight and filed a complaint / explaination ...