I made an online purchase of a TV for $1300.00 and what had arrived was a $1.50 Pinky Ring. Yes, a pinky ring! I attempted to contact the merchant but they would not respond so I filed a fraudulent complaint with Capital One. Capital One sent me some documentation to fill out and send back that described the transaction. I sent ...
Capital One will not work with their customers and stonewalls them at every turn. Even when the issus is of their own doing. Their customer service is slow and rude to say the least. I would recommend not useing their service based on my experience and lack of trust I have in them. They have raised my rates on my loan th 30% ...
Do not ever get a capital one credit card. They do not assist in any way during any type of dispute. They charge $59.00 per year for the card and when you try to cancel it becomes truly difficult to get through and they tell you it will hurt your credit score, which is probably true. So you are stuck paying the fee every year ...
This is the e-mail I sent the Director of Customer Experience: Good afternoon Michael, I find myself writing this email to you in regards to a customer experience that I think you should be aware of with your customer support. Ill give you a short back ground on my situation because I know you are busyIn the last year I have ...
The reason CapitalOne asks, Whats in your wallet? Is so theyknow how much they can take from you. After being charged a ridiculous 29.40% on my last bill I decided to takemy good credit and business elsewhere. I called in to get a final payoff, and paid off the card infull for that day per the agent's payoff amount (which ...
AAA of Texas debited our checking when we weren't expecting it and put our account in the negitive. My husband and I didn't know this and on 9/16 my husband made some various purchases for my birthday. Dispite the NEGATIVE balance, Capital One allowed the charges anyway just so they can slap us with FOUR overdraft fees to the ...