Address: 3219 East Camelback Road
Complaints, reviews, scams and fraud reports

Hands N' Paws - Sophistication Alley Ltd
Called me a "DIVA" and insulted my upbringing after an order inquiry! NASTY emails and lack of professionalism

I ordered several items from the website "http://www.handsnpaws.com/" and waited patiently for 3 weeks until I decided to write them an inquiring email.instead of a polite, professional and reasurring email I got the nastiest and most appalling response! After reading other reports it seems like it's the same person answering ...

HandsNPaws/Sophistication Alley
Incredibly bad customer service, the slowest shipping for the most money I have ever experienced

After researching many websites I purchased incredibly expensive shoes for my new pet Chihuahua anticipating their arrival with much excitement. Granted I paid more for shipping than I would if I purchased shoes for myself and I paid, what the company called a "$5 Small Order Processing Fee because I didn't want to buy anything ...