Address: 100 Winchester Circle Los Gatos CA 95032
Complaints, reviews, scams and fraud reports

Opened a closed account

They opened my closed account and started taking money out of my checking account. I did not know because I did not even have internet at the time. They didn't even know where I lived, since I lost my home. They just found a person down on their luck and pounced. No service was used not even one movie. They sure did pull ...

Outrageous Service

I have been a customer since Dec 2004. I mailed 2 dvd's back on Friday and realized today I hadn't received any new dvd's. Went to their website and seen that my account was put on hold, no notification from them or anything. I called and ended up having to talk to a supervisor who informed me that my account was put on hold ...

Shady Cancellation Charges

I put my Netflix account on hold on Sept. 6. That was the day my payment for next month was due. They took my payment anyway causing a large overdraft on my checking. I called and told them i am being billed for Sept 6 through Oct 6 and my account is suppose to be on hold. It is on hold but they refuse to refund my payment. I ...

Paid For Service / Never Delievered!

I was charged for the service that I never use since 11/2010, This is not what I think of Netflix, today the image broke totally. I called Netflix Customer Service and was told that I should have found out on the first month of billing and also it's a monthly charge membership even though there's not even one DVD was sent to me ...