Exploded glass front storm door, no one touched it. Standing in front of it. This has been resolved, that is not the problem. Suffolk county service manager they have no interest in the safety issue. This happens, and could have been worse if it was a double paine window. Does this make any sense. ...
Purchased an expensive $300 Anderson storm from Home Depot. The outside of the box has: "Easy, 'oops-proof' installation - Any lost parts or mis-cuts during installation may be replaced free of charge" in giant letters on the outside of the box. When our contractor made a mistake with the ...
Andersen Window Company is a sorry excuse for a customer oriented corporation. This is an evaluation of what happened to us This blog is about the frustrations of dealing with the Andersen Window Company. Last year my wife and I decided to put new siding on our house, have some extensive ...
My Anderson windows will soon be 20 years old. They began to fall apart about 7-8 years ago, were repaired, at my expense, at that time. The vinyl framing, molding, or whatever the edges around the glass are called is, are cracking, splintered, and falling apart into pieces. Anderson gave me a form ...