I had been thinking about purchasing a 2006 Eclipse GT from Ray Haskell Honda, my salesmens title was Scott Stevens, and my mortgage consultant was Alton Savage.
I Created this region on my site to allow different customers learn about the hassels of Ray Haskell Ford. Should you benefit oneself like a person today, you will not once you buy a vehicle from their website. I've possessed many automobiles through the years, and also have bought over six in Maine alone. Should you ever desire to be handled like a genuine individual before, during, and once you buy a vehicle I've just had that sensation in the Main Maine Engines Auto Party dealer on KMD.
I'm looked down upon at their dealer, and handled like scum of our planet. I had been offered an automobile that we have experienced to repair many problems that we haven't actually mentioned within the info below with my very own money and time. The corporation has only laying, unprofessional workers that may provide a darn of one's individual wellness so long as they obtain cash even when it had been not owed for them to start with. Period, cash, and reliability trashed the screen with Ray Haskell Ford. That which you notice below is simply what I wrote down for individual research...
Story Begins (Sorry for typos, may repair them when it is not 2:00am, simply chose to toss this up nowadays centered on a brief and ineffective discussion with Scott Stevens about my next key, and low-operating alarm. Yet another several products I had been attached over on).
During Signing
After I was talking with Alton Savage, my mortgage standard he intised me to purchase (what I'll state seemed excellent at that time) a long guarantee with my automobile. I managed to get REALLY CLEARLY OBVIOUS that I needed to place an replacement name brand consumption to displace the manufacturer one which was concerning the only real motor change I needed to create, and that I questioned if which was a thing that might avoid my guarantee, or make it so Ray Haskell Honda wouldn't focus on. He explained like a private guarantee in my experience I'd DON'T HAVE ANY ISSUES WITH NO difficulties with Ray Haskell Honda maintaining their cope with my warranty, as well as their support division might help any demand I'd regarding the extended warranty.
Day 1 (6/30)
After I first bought my 2006 Eclipse GT I went it off the ton and required it to become washed in the KMD car wash (automated, where I take-all my vehicles to become cleaned) when when I was drying the automobile it began having bright smoke show up through the cover of the vehicle, with my coolant bubbling and my heat measure score in a large (in debt area).
They did not actually arrived at get the vehicle, they explained to generate it although it was overheating to their Support Office. I got it around plus they needed to substitute the followers, and heat measure in my own car combined with the connection piece which they stated given that they did not possess the "real piece" I required they'd need to do anything quick fix before component they required arrived in (which, it's been many months and that "piece" has nevertheless however in the future in and become set on my automobile).
I also was handed one crucial, by having an alarm which was no longer working (the distant on my key lit-up, but had no real purpose). Scott Stevens stated that it'd not be a problem to obtain it mounted after I had the full time and simply to provide the job purchase in and Ray Haskell Honda might pay the expense.
Approximately Per Week Later
I talked with Paul or Scott in the Ray Haskell Honda support division I thought I had been having some strange indication problems on my vehicle and that I was thinking when they might atleast pay attention to it, or consider it to get a try. They explained I'd need to place the Inventory Consumption back onto the vehicle in order for them to actually considering going for a view it. I still had my warranty, and also the car nonetheless had the one month warranty onto it plus they might nevertheless not follow-through with taking a look at my vehicle. They'd not contact it with no inventory consumption back on, which may be difficult for me personally to complete since the consumption was cut-up and taken aside.
Now actually... A is just a lengthy pipe by having an airflow indicator, and filter. An is definitely an auto gearbox that may alter gear ratios instantly whilst the car techniques. TOTALLY SEPARATE PRODUCTS.
Also: I had been named by KSW Federal Credit Union and was informed that Ray Haskell Honda set the incorrect info on my application for the loan.incorrect info like my co signers: Start Year, Evening, and Month, his tackle, and his devices permits quantity. I consequently returned to Ray Haskell Honda and talked with Alton Savage and he explained to not pay attention to KSW that anything is okay.
Update 8/11: it was not the case, KSW (Denise, the mortgage specialist), explained a brand new agreement will have to be produced and notarized. Additionally, that she's been awaiting Ray Haskell Ford to obtain back together with her when it comes to this mortgage for quite a while.
8/13: I had been named by May (The revenue supervisor at Ray Haskell Honda) at might work number (not really my cell number or home amount) and was informed that I owe them $800 bucks to accomplish my $1,600 money down payment. I actually donot understand why this really is when all I told them to place down was my $800 dollars, plus they pay on my software that I offered them $1,600 dollars. Strange, I'd no motives on spending increase what I mentioned I'd.
Summary
* Was informed replacement components wouldn't prevent, or influence my warranty I bought through Ray Haskell Ford. But, they'll not take a look at my vehicle until you will find no replacement components mounted onto it.interval.
* Alton, my fund supervisor, place the incorrect info on my mortgage paperwork.
* Ray Haskell Honda pay I'd a $1,600 buck deposit and attempted to obtain more cash from me when all I'd pay and all I meant to pay was $800 bucks.
* Dealer didn't recognize my demand to possess my mortgage transaction day to become established about the 15th of each month as my sellers Scott Stevens stated it'd be.
* Our sellers Scott Stevens explained I really could get my key mounted that didn't function after I bought the vehicle at Charlies Motormall and Ray Haskell Honda might protect the expense so long as I introduced them a bill.
8/20: Went in at 7:30am to talk to their support division and demonstrate to them some top bumper harm which was not really revealed in my experience at period of purchase and let them know I'd the vehicle looked over by Midas for the motor problem they wouldn't actually notice me for.
Front Bumper Injury Problem (Nearly like ti was in a fender bender) I had been informed "didn't have to become revealed, or proven to me until it had been over $2,500 in harm" - Scott Stevens
Motor Problem (Midas explained it had been sparknock problem or machine flow in-line) I had been informed they nevertheless wouldn't view it and also to take it to Charlies in Augusta, they'll assist me there to get a cost. - Service Office
Scott Stevens explained Midas does not actually understand something about vehicles, and just why might I actually bother to move there. Perhaps since their (Ray Haskell Honda) Support Division will barley actually talk to me?
Also when talking with Scott Stevens (Our sellers), I had been informed I still owe a of $800 bucks which I closed a promissory note to pay for them? I expected him to obtain the note and he returned about 25 minutes later with anything entered up that's my trademark onto it for $800 dollars and $700 dollars (Not Really A whole of $1,600 I'll mention), but additionally the promissory note (that we never actually obtained a duplicate of in my own paper-work) has got the "Owed quantity" created with my preliminary deposit of $800 bucks, after which a published amount of $700 dollars under it-like it had been included in. There is not really an overall total amount owed outlined on the "Promissory Note". Nearly appears like they included the total amount in in a later period...
Scott Stevens explained aswell that day:
* "if used to donot spend the total amount owed they'll possess a sheriff arrived at might work or home and take-me to courtroom for that remaining quantity owed."
* "That I'm fortunate to become speaking with him and never the Overall Director since the General Director wouldn't care what I've to express"
So when I requested when Ray Haskell (who owns the area) arrived in, he explained nobody understands which I will just keep in touch with the Overall Director Leon? Scott Stevens: "That's what/why they're settled to cope with unique issues like mine" - They'venot been coping with some of my "PROBLEMS"
Scott Stevens also was informing me that I have to get with KSW to re do my agreement - but Alton stated it had been ready and KSW does not understand what they're referring to? - After I told Scott he stated "OH, Alton is simply being sluggish, Leon must are available in thus Alton return about the basketball and document the right mortgage paperwork with KSW" - HUH?
Summary
* They "possess a promissory note" for $800 and $700 however they attempted to obtain $800 more, and state I owe them $700 today. Personal Note: I'm the note was cast for that $700 additional quantity onto it.
* Still have the wrong paperwork for my mortgage, but still being tossed in the centre of the own small blame-game using the credit union and also the dealer.
* Still not taking a look at my automobile for that problems, and stating Midas is saturated in it.
* Nevertheless gave me the run-around and never obtaining this pressed to Ray Haskell (the dog owner), as well as threatening to take-me to courtroom for the money I actually donot actually owe?
* Today informing me my problems aren't very important to the Overall Manager, and therefore are very laughable.
9/02: Required the vehicle to Charlies Motor Mall in Augusta since Ray Haskell Honda wouldn't actually go to get a try, or view it by any means. I settled Charlies to operate A COMPLETE analytical about the vehicle to ensure it had been in operating order, and also to repair the sparknocking problem.
They in reply explained:
* The consumption was good, but wasn't BY ANY MEANS associated with the sparknock problem.
* Our vehicle must ONLY work quality gasoline, and never normal since it is just a large-retention engine. - Which, the dealer must have explained since operating normal gasoline might within the long term have induced harm to the engine.
* The guarantee I had been offered is virtually ineffective until I do want to have my vehicle 100% inventory, that will be humorous since I have informed Alton I'm in an automobile membership, and could be introducing replacement wheels, music, wheels, rises, etc...
9/02: Ended my Zurich guarantee that will be ineffective in my experience, and my vehicle. Ray Haskell Ford explained it'd be taken from my mortgage and funds may drop to $234 monthly.
9/15: Guarantee on my vehicle CONTINUES TO BE IN IMPACT and it has NOT been ended and my funds may really not be decreased as Ray Haskell Ford explained. The guarantee is likely to be removed my primary balance.
12/20:
* No news on my promissory note and also the cash I "owed them".
* Needed To send new contractual info, along with a fresh application for the loan to my cosigner since just about all the information about the mortgage was incorrect regarding my cosigner.
* Scott Stevens won't support get my key or alarm set on my vehicle, and sometimes even get me another key.
* Ray Haskell Honda won't appear, repair, or support my automobile. Because of this I've togo through Charlies Motor Mall in Augusta for several my support requirements (must have simply purchased the darn car there).
* Because The day or purchase have discovered out that my fluids weren't properly transformed like Scott Stevens stated these were, my vehicle must have include two secrets not just one, and my TCL wiring was having to be set for my Traction-Control to actually function correctly.
Should you end up buying an automobile through Ray Haskell Honda please be cautious. Be sure youare not scammed, signing to some made up quantity/deposit, make certain you do not signal anything you do not get a duplicate of, make certain anything your sellers informs you is registered, make certain all of your paperwork is submitted properly together with your credit union, and ensure that your mortgage agent does not bullshit info on your mortgage paperwork simply to push-through the applying.
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