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Complaint / review / scam report
RCN Cable Service
Charges For Services Not Requested

Complaint / review text:
I'm a 37 year customer getting ready to leave RCN.in August 2014 someone at RCN decided to add a premier HD package to my bill (unauthorized by me) at a rate of $9.99 per month. Took me eight months to catch on and when I asked for an $80 refund I was denied. Told me it was my fault for not reviewing my bill each and every months. Nice way to treat a 37 year customer, huh?

Contact information:
Author: Penzzz


Offender: RCN Cable Service

Country: USA

Category: TV & Radio

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