Usacomplaints.com » Traveling & Tourism » Complaint / Review: Casablanca Express - Casablanca Express my A. #465123

Complaint / Review
Casablanca Express
Casablanca Express my A

I attented a 2-3hour timeshare presatation at The Wyndham in Indio. I was told I didnt have to buy a timeshare for $99.in return, no matter what I would get a 3 night stay in San Diego from Worldmark.

Me and my fiance thought "Wow what a good deal". Well was I ever wrong.
I sent in my $4.95 processing fee and waited a month to rececive my certificate. A month goes by and I rececive it. They gave me sometime to plan my mini vaca.

Three months go by and we finally figured out the dates we can go. (cause we could only go on sun, mon, tues and weds) And that gave us time for the 60 days in advance they asked for.

Its been almost 2 months now since I havent heard from them. Ive been calling Tues-Thurs like the paper says. Im on hold for almost 30 min and no answer. I cant be on hold no longer than that cause of my min on my phone. I made a copy of my certificate and sent it the address on the paper and wrote them a letter with all my info on so they contact me before my trip is expired. Nothing!

Finally I went on the internet and been emailing them but once again no answer or response. They said to wait 24-72 hours, no longer than that. And nothing.

Honestly, its cheaper if I book my trip on my own. And I can go on the days I want.

After reading all the reports on this company Im glad I havent heard from them. I just cant belive this company is still in business after all the scams thet have been pulling. Im close to going to the Wyndham and asking them if they know anything about this. Is this what we get for not buying a stupid timeshare? I say the hell with them and I hope this company goes down. They took my 4.95 instead of 50.00. I guess thats the only good thing.


Offender: Casablanca Express

Country: USA   State: California   City: Woodland Hills
Address: 6300 Canoga Ave Suite 500
Phone: 18003152065

Category: Traveling & Tourism

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