Usacomplaints.com » Traveling & Tourism » Complaint / Review: Priceline.com - Empower Customer Service to do the Right thing - Name for your own price & customer service. #1044104

Complaint / Review
Priceline.com
Empower Customer Service to do the Right thing - Name for your own price & customer service

Be sure to read screens and offerings carefully. Amenities are not guaranteed when using 'Name you own price' tool. Free breakfast and free internet on one screen may not be shown in the next, what they refer to as contract. Contacted customer service. I offered to take a different location. Reservation can NOT be changed or canceled. Escalated to customer relations. Same outcome after one hour of waiting on hold. They offered mailing address to file complaint. What you see is not what you get. Beware.


Offender: Priceline.com

Country: USA

Category: Traveling & Tourism

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google