Usacomplaints.com » Sports » Complaint / Review: Dicks Sporting Goods - Bad service. #623806

Complaint / Review
Dicks Sporting Goods
Bad service

Dick's Sporting Goods sent online promotion advertising for it Black Friday sale. The promotion said that the stores opened at 5 AM on Friday. The bold banner directly above the item, a Goalrilla 60 Inch Glass Backboard system, said that the Early Bird sale was from 5 AM to 2 PM only! I called on Black Friday between those hours and was told they sold out of this item on line early during the day on Thursday, i.E., long before the bold banner, located in the ad directly above the promotional rate basketball system, states the sale started. See url below.

In very very small print 5 or 6 inches there is a statement that the pre Black Friday sale began on line at 6 AM Thursday, i.E., 11/25 and that stores opened at 5 AM on Friday. This very very fine print, however, is inside a self contained box which included promotions for other items but not the Goalrilla Basketball System.

Below the seperate as distint box was a large bold banner which states: EARLY BIRD DEALS 5 AM - 2 PM ONLY! (ON PROMO URL: https://mail. Google.com/mail/? Shva=1#inbox/12c80f3cdbf97cdf)

It was very confusing. The bold banner refered to above was seperate from the box which included the fine print. The Banner clearly appears to refer to the items below the banner, including the Goalrilla 60" Basketball goal system.

THIS IS MISLEADING AND DECEPTIVE ADVERTISING. If it had been clear i could and would have purchased the item on line on thursday, november 25th. When I requested a rain check due to the misleading advertising, the Supervisor, Jill who told me that her badge number is 73892, refused to provide on.

While the promotion says while supplies last I demanded a rain check because the time of the promotion as presented on the on line ad was deceptive and misleading. Otherwise, I would and could have ordered the item on Nov. 25th, while it was still in stock. I am still demanding a rain check.


Offender: Dicks Sporting Goods

Country: USA

Category: Sports

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