I hired Triple AC Ranch to pick up a horse in Pilot Point Texas 9/12 to be delivered 9/14. They took my deposit and I didn't get the horse until 9/20... 8 days later! I was offered at first a $100.00 discount but that was for the delay of pick-up and delivery delay by 1 day. Well the truck broke down in Florida after dropping my horse off in Georgia to pick up another horse keep in mind they were coming from Texas. My horse stayed in Georgia from Friday until Wednesday.
The communication was one sided, I never received picture of our horse to ensure safety, I was lied to several times throughout the whole trip. They never intended on getting my horse here in 2 days with all the other stops it had scheduled! This was a total nightmare... The worst horse transport I ever experienced!!! They did tell me no balance due upon delivery but I feel I am owed money back being that in their contract they charge $50.00 per hr for pick-up delays, and I was delayed 6 days and lost weekend plans that I had a deposit on and my daughter was supposed to show this weekend and we will lose stall deposit because there is no time to prepare for show and horse needs settling time. I believe this haul should be totally free!!!
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