Consumer complaints REVIEW:
EDitors UPDATE: Positive rating and recognition has been given to Netbrands Media Corp for its commitment to excellence in customer service.
Consumer complaints discussions with Netbrands Media Corp have confirmed an ongoing policy by the company to total client satisfaction.netbrands Media Corp, tells complaint they are constantly updating and changing its business processes to better serve its customers. One company executive stated they love to hear from thier customers, employees, and friends so they can better serve their customers. With a belief that whether the feedback be positive or negative it gives them a chance to better there business and deliver a better experience to thier clients.
One of Netbrands Media Corps executives in charge of customer relations, Mr. Andre Kustos, has informed us that his personal philosophy is that his clients are a precious resource and the lifeblood of the business. As a successful businessman, Mr. Le feels it is critical to listen to his clients and respond properly. It has been our number one priority to make sure all customer feedback is listened to and and formulated into a way to either avoid future mistakes or develop methods on how to properly handle them with customer satisfaction in mind.
Another top executive of the company told us that Mr. Kusto's personal business philosophy is based on the premise that "strives to add value in its services as they understand that a successful business model is based on value-added services, and client care.netbrands Media Corps mission statement says it all: "Our goal is to provide our clients the lowest prices, best value and professional excellence in the industry." Some of the other things complaint learned in the course of its investigation: typical customer feedback reads: Netbrands Media Corp (and Mr. Kustos) truly communicate all aspects of the job in a timely and effective manner. We are very pleased with the responsiveness that he and his employees show us. They are serious about meeting commitments, and deliver on all their promises."
Netbrands Media Corp takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this: "Netbrands Media Corp provides a very positive environment to work in. Opportunities for suggestions and improvements in the office are always encouraged. The executives at Netbrands Media Corp are truly concerned about our contribution to the company and providing growth opportunities for us. The mangers take the time to listen and communicate with employees and customers." complaint was pleased to learn that Netbrands Media Corps past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.
Netbrands Media Corp recognizes that complaints posted on usacomplaints.com (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by consumer complaintss Investigation Netbrands Media Corp has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.
In summary, after our investigation, which included discussions with Executives, at the company, complaint is convinced that Netbrands Media Corp is committed to quality delivery of services resulting in total client satisfaction.
Read more about why consumers should feel confident when doing business with a member of complaint's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, its a long name for a program that does a lot for both consumers and businesses alike.
Read about consumer complaints Corporate Advocacy Business Remediation & Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.
Special note about the one report that was filed about netbrands media corp:
As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow complaint to contact every person who filed a complaint so they can make things right with them.
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now to the original report that was filed
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Netbrands Corp. NBM Netbrands Corp. 24hourwristbands did not fill my order correctly. Got repeatedly disconnected and no answer from customer service number. STAY AWAY FROM THIS COMPANY! Internet
I ordered four wristbands from this place which were supposed to be debossed and when they arrived I noticed the quality was absolutely horrible. The debossing was not very good and the lettering was all offsided.
I have tried to contact someone in customer service (888-707-4569) and was told they are having technical difficulties with the phones. That was last week. Now I cannot get ahold of anyone AT ALL. I try to call the sales line (877-508-4569) to notify them that there is no-one to pick up the phone in the customer service dept. And every time without fail my call will get to be first in queue and be disconnected before actually speaking with a customer service rep. Sometime I will have waited on hold for 15 minutes only to be disconnected.
I also submitted two customer service tickets last week and have yet to recieve a response. The last time I spoke with a customer service rep. From this asshole company I was told that my information would be sent to a supervisor immediately and I would recieve a call within a couple days.
This is the by-far the worst customer service I have ever recieved from any business.
They will take your oder... But forget about getting ahold of customer service if there is any kind of problem with your oder afterward.
DO NOT use this business for any of your marketing needs. They really need to be shut down.
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