Usacomplaints.com » Shops, Products, Services » Complaint / Review: Neighbor Moving & Storage - Ripped Off, Unauthorized Moving and packing, Additional Charges added, My Furniture is now being held hostage. #658948

Complaint / Review
Neighbor Moving & Storage
Ripped Off, Unauthorized Moving and packing, Additional Charges added, My Furniture is now being held hostage

I contacted Neighbor moving and & storage because I wanted my things moved from FT. Lauderdale to NY wher I am now. The quote was $1,380 and to hold that quote I was to give a deposit of $340 which I did. Speaking with them I told them I had a 10x15 storage unit I had some furniture but mostly boxes all sizes about 30 or 40 boxes. I had been told that their affiliate would be doing the actual move. The day of the move I get a call from their dispatcher to say it was more than they quoted it would be $2,000 more and they did $300 worth of packing and he was emailing some documents I should sign them and fax them right away. I kept telling him how am I going to pay you, I don't have that kind of money he hung up. They did the move without authorization from me. I called their affiliate Father & Son #781-391-7400 (do not use them) and spoke to Nathan to ask if there was a way we can negotiate the $2,000 his response to me was my furniture will be put in storage for $450 a month then when I can get the money together for the move I have to pay $1,500 to load the truck with my things and still Neighbor moving and storage has no signed contract authorizing that move or any packing. They are thieves, they have no ethics and what they did to me was unlawful. Please do not use them and if you need someone research them and make sure they are not affiliated with them.



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