Usacomplaints.com » Shops, Products, Services » Complaint / Review: Sugar n Spice Bridal Store - Doesn t come through with bridesmaid dresses, rip-off lies. #5765

Complaint / Review
Sugar 'n Spice Bridal Store
Doesn't come through with bridesmaid dresses, rip-off lies

We ordered alfred angelo bridesmaid dresses in may from sugar 'n spice bridal store in beech grove, indiana. They were to arrive sept. 1st.

After several phone calls and visits to the store we never received our dresses. Diana, the store owner, would create lie after lie to where our dresses were and always place the blame on alfred angelo.

She told us they shipped to another bridal store in texas, then she told us they were sitting in alfred angelo's shipping dept. For 2 weeks and even that the dresses were on hold because one dress was ordered in a large size so that takes extra time.

I finally was able to work with alfred angelo directly and finally received our dresses 2 weeks before the wedding which was on oct. 20th. After contacting the better business bureau i found out she has several bad reports that have gone unanswered.

I questioned her about this and she said she probably does. After much insistence we finally received our deposits back and i finally was able to solve the mystery to where our dresses were.

It appears she has extremely bad credit and works cod only through her vendors. I was able to find out from a friend who works for ups that they had the dresses at ups but she didn't have the money to pay for them so after 2 weeks they were shipped back to alfred angelo.

They said this happens all the time with her and she has ruined many weddings because of this. I even heard from an alterations company that she makes fake alfred angelo gowns and sews in an alfred angelo label and sells the dress as originals.

She still states she has no idea what happened to our dresses and still blames the vendor. Sometimes i wonder how people like her get up the next day and look in the mirror.

Thanks to alfred angelo everything did work out and we had a beautiful wedding but i would like to see this bridal shop out of business so she can't spoil anyone else wedding.


Offender: Sugar 'n Spice Bridal Store

Country: USA   State: Indiana   City: BEECH GROVE
Address: 704 MAIN ST
Phone: 3177889094

Category: Shops, Products, Services

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