Complaint / Review
Colorado Springs World Arena
World Arena Cheats People out of Ticket Money with Lousy Parking Policy

This is what I wrote to the World Arena:

Hello,

I purchased tickets three months ago for the Gary Allan concert last night at your venue and wanted to express my great disappointment with your parking policy/ticket sales policy to some kindof supervisor. After driving 5 hours from our hometown to see the concert, our prepurchased, total of 100 dollars spent tickets were worthless upon arriving at the Arena to find that we needed five dollars-in cash only-in order to use our tickets. I happened to not have any way to get cash at the time-so we drove five hours back home after being cheated out of $100 without seeing the concert, because we did not have a five dollar bill. I went back on to the website, where Iordered the tickets direct from you, and finally found the button that describes the parking policy. Yes, this was posted on the website, but it is VERY POOR customer service to not have the required cash parking fee posted UNDER THE TAB WHERE YOU ACTUALLY BUY THE TICKETS.