Usacomplaints.com » Miscellaneous » Complaint / Review: JustFab.com - Consumer Report. #750371

Complaint / Review
JustFab.com
Consumer Report

Do not use this company!!! I just spent 43 minutes on the phone with a customer service rep that told me her manager was too busy to talk to me and that she would tell me the same thing. This company "took" money from my bank account to apply a "store credit" forcing me to make a purchase with them.in other words if they cancelled my account, they would keep my "store credit" (money) and not refund it to me. Therefore, in order to not lose my money I have to make a purchase. It DOES not explain this in their terms and agreement. Yes, it states you will be charged $39.95 a month and can cancel anytime. Certainly, you can do that if you want to lose your money. The rep told me their system does not allow them to refund money. Ironically, their "system" can retrieve money from my account but can't replace it. HUH??? This company is fraudulant and should not be in business. Do not use them!!!


Offender: JustFab.com

Country: USA   State: California   City: El Segundo   ZIP: 90245
Address: 2301 Rosecrans Ave
Phone: 3106830940
Site:

Category: Miscellaneous

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google