Usacomplaints.com » Miscellaneous » Complaint / Review: Kiwi Services - Screwing over their employees, and their customers. #374818

Complaint / Review
Kiwi Services
Screwing over their employees, and their customers

I have been working for kiwi services for almost 2 years now, and since we have been under new management things have gone from bad too worse. The employees are sub contractors and literally are hired on the ability to carry a buffer up a staircase and do you have a truck van or suv. I do everything I can for every customer because I wouldnt sleep at night if I did not. Anyways this is how there system works. We get 20% of every job we do and 40% if we add on any additional services. If we dont add on we are told to get in and get out and on to the next one simply put, many technicians say if i cant add on im not going to waste my time on the house. Even more, if youve used kiwi and ever felt your carpets werent really clean their is a good reason. We carry a buffer, yes the carpets are dry faster and thats convenient for you, but do you really think an 800 dollar piece of equipment can beat a 25,000 dollar truck mount, honestly. You would be crazy to think a buffer and some CHEAP cleaner can do a better job, another thing is our pet treatment, I dont know how many times I have had to go to a redo because our odor treatment did not work. Then theres one more thing I would like to let you know. I have worked for kiwi for about 2 years now and always tried to do the best job possible for the customer without having to charge them a penny more because when you pay 50 dollars to get a bedroom cleaned, dont you think that should be enough. I sure do and im a technician, but the bad thing is, I have fallen into a gigantic hole since I started with the company, since this new crap manager has came in things have gotten so bad I can not even afford to eat, Kiwi services owes me nearly 4000 dollars, and I know one employee they fired because he was wondering where his money was simply put. I hope you think twice before you use this company. Their rug cleaning department is a joke too, when you pay 200 dollars to get your rug cleaned your really not getting a special treatment, your getting a piss poor job, never buy teflon either it wears off right after your warranty cleaning so you just spent 100-300 dollars on nothing. SO please reconsider calling this company. I know how they work, and they are so dirty you would not believe it. Thank you


Offender: Kiwi Services

Country: USA   State: Texas   City: Carrollton
Address: 1320 Commander Drive
Phone: 9729341234

Category: Miscellaneous

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