Usacomplaints.com » Miscellaneous » Complaint / Review: Ushopwireless - Venicom - Shipped to wrong address, No response from customer service. #275164

Complaint / Review
Ushopwireless - Venicom
Shipped to wrong address, No response from customer service

I placed an order with ushopwireless for a Tmobile Wing and service coverage. I was told I was not approved and I would need a co-signer. I told the salesperson I would need a few days to think about it, the company proceeded to call me twice a day asking if I had found someone yet. I got a co-signer and placed an order with this company. There was no confirmation sent via e-mail, so I went to the website to check the status of my order. On my order status they listed the wrong phone (a Dash instead of a Wing) and completly wrong service plan. On the status site was a fedex link to check shipping, upon checking fedex I found that my order was delivered... To where.

I have yet to receive my order... According to the site it had taken 3 minutes to deliver the order from Arizona to California (WOW thats fast). According to the website my service was activated Feb. 2nd, which means I started paying for service on the 2nd, I have not recieved my product and the numerous times I have tryed to call and e-mail the company have been ignored. No one seems to answer the phone at either 800 number or at the (480) 948-5711. DO NOT USE THIS COMPANY unless you want to get ripped off.


Offender: Ushopwireless - Venicom

Country: USA   State: Arizona   City: Scottsdale
Address: 14447 N. 73rd Street
Phone: 4809485711

Category: Miscellaneous

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