I ordered from this company because my daughter and I are going to nursing school and we needed scrubs. This company claims several places that there shipping policy is as follows
Shipping
Products ordered usually ships in 1-3 days, and reaches to customer in 3-4 days. Embrioded/Screen Print/Tie N Die items will take 2 to 3 days more. (copy and pasted of there website)
It has been 3 weeks and I still have not received my order I was told I can not cancel because of their policy: Order Cancellations
We apologize, but we are unable to cancel orders once they have been placed due to the speed in which our warehouse processes orders. We are happy to accept your return once you receive your items. Please consult our return policy. The exception to this is if you are informed that you have items on back order. We will be happy to cancel any back order provided the items have not yet shipped. All cancellations require confirmation from our customer service department We must tell you that the order has been cancelled. Orders shipped and refused by the customer will still be charged shipping charges. Orders which have already been submitted to our embroidery company cannot be canceled. Orders which have already reached our distribution center cannot be canceled. Shipping charges will apply if the order has shipped or is in our distribution system. Orders that have been shipped, but not wanted by the customers should follow our normal return procedures. Everytime I contact them they claim its was shipped but yet they can not provide me with the tracking number as stated from their site: Once your order ships, you will be emailed with a Tracking Number. You can use this number on courier website. Since orders take 1 to 2 business days to ship, you may not receive a tracking number for a few days after you order, especially if you order directly before, or during, a weekend. Please be patient. If you have not received a tracking number for more than 3 business days after you placed your order, please contact us and we will be happy to help you get your number. 24 days and nothing don't order from them!!!
0 comments