Usacomplaints.com » Internet & Web » Complaint / Review: PC Factory Outlet, Alorica - Beware... Read the fine print about restocking fee before you buy!. #242256

Complaint / Review
PC Factory Outlet, Alorica
Beware... Read the fine print about "restocking fee" before you buy!

I purchased a power cord for my laptop from this company. The cord was obviously defective and did not work. I promptly returned it to them and they called back stating that there was nothing wrong with the cord and said they would send a "new" one. Because they refused to acknowledge that I knew what I was talking about and the cord was not working properly (I work in computer sales and have a networking degree), I told them I did not want a new cord, I wanted a full refund. They sent a new cord anyway, which I sent straight back to them.

Then, they called to know what to do wtih the RMA. When we told them we didn't want anything further from them other than a refund, they said they would refund it minus the "restocking" fee. This company seems to be running some kind of scam to me, selling defective merchandise and then making a profit by their so called Restocking fee. Make sure you read ALL the fine print before purchasing things from the internet. I learned the hard way.


Offender: PC Factory Outlet, Alorica

Country: USA
Phone: 8007335858
Site:

Category: Internet & Web

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google