After reading about Lifekey Healthcare's deceptive practices on the web, I wanted to be sure I did not receive any further shipments from the company. I called their "customer care" number to make sure my "subscription" was cancelled, and Kevin, the gentleman on the phone assured me it was cancelled and that I did not need any confirmation of any kind.
Sure enough, the end of November, the dishonest jerks shipped another shipment and hit my credit card again. When I called to complain, they will not let you talk to the billing department, and stated that they "might" credit the card. This is a dishonest company that will not even clean up their own mistakes.
I encourage anyone having problems with them to close your credit card being used for the billing and have your credit card company reissue you a new card with a new number.
Dispute the existing charges and file complaints with the better business bureau. Call their office twenty times a day and make yourself a pain in their a* until they give you credit.
Their phone number is 513-985-9040. Their office is at 4181 Crossgate Lane in Blue Ash, Ohio 45236.
Gene
Shreveport, Louisiana
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