A leather sofa was delivered to my home by Ashley furniture drivers. A few days later I noticed the sofa was not sitting properly on the wood frame. Called the store, was referred to customer service 866-864-0118. Got hung up on several times, a date was set for technican to come out and never showedm, turns out it was on a holiday and they were not working that day (dah). Called and rescheduled again, was told I would get a call the night before but of course NO CALL.
Ashley furniture should get a new customer service group, they are not serving you well!
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