Complaint / Review
Order not filled or credited when cancelled
Atg

This company has horrible service and does not deserve your service! We placed an order for over $3000 of outdoor furniture. They stated it would be shipped within 3 days. After 15 days and still no products being shipped after numerous inquiries, we cancelled our large order. We believe it is false advertising of products. To make matters worse, no credit was issued on our bank card. They essentially have been using and holding our $3000 for almost a month. Meanwhile the summer is fleeting by, we have no patio furniture and no credit to us so that we can take our business elsewhere. When we asked to speak to a supervisor. They stated none were available. When a request was left for someone to contact us - nothing was done by them. Im beyond exasperated and furious.