Usacomplaints.com » Education & Science » Complaint / Review: Area Circulation - Ripoff, evasive speaking, refusing change. #137312

Complaint / Review
Area Circulation
Ripoff, evasive speaking, refusing change

Sorry for the non-specifics, this happened a long time ago and I was only just introduced to this WONDERFUL website!

We got a call from Area Circulation offering a wonderful deal on magazines. Subscriptions for 5 or 6 years for several magazines. We would pay Area Circulation to keep up these subscriptions. We would pay $50 for several months.

We did like a few of the magazines that were offered, so we decided to take a chance and get the offer. We chose a few magazines that we weren't sure of and were told that we could change them at any time. It turned out that we didn't like a few of them.

My husband called back and told the representative that he wanted to change a few of the magazines on him account.instead of changing the magazines, the rep added another account. When we realized what had happened, it was too late to cancel the second account.

With a baby on the way we could not afford the first account ($50) AND the second account ($45) and still keep our heads above water. The only thing that they offered to do was give us a multiple account discount (why didn't they offer that when we "ordered" the second account?) and lower our payments by extending our payment length.

We were also told that we could cancel the accounts, but we would have to pay a cancellation fee of $175 for each account. We started saving up immediately. As soon as we had the money, we called to cancel. Amazingly enough, we were told that we could not, under any circumstances cancel the accounts. There was no cancellation fee of $175, because of course, you couldn't cancel.

So, at the moment, we're getting charged $60ish a month for these magazines. Aren't we stupid?


Offender: Area Circulation

Country: USA   State: Virginia   City: Virginia Beach
Address: 195 S Rosemont Rd Suite 103
Phone: 8003249452

Category: Education & Science

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