Re: Electric Meter Move for 3440 Sharon Dr. Cumming, Ga. 30041
Dear Mr. Goodroe
On November I approached Suwanee EMC to move my meter to some new meter package. Following a couple of days, an engineer from the title of Mr. Serge Gagnon was designated to contact me. After times of waiting and making messages on his telephone, lastly Mr. Gagnon seemed in the home.
Following A lengthy dialogue between Mr. Gagnon, my electrician, the contractor, and that I, Mr. Gagnon created the concept to place a brand new post in the centre of the lawn and an underground wire linking it towards the meter package. After he cited us a cost of $250, all of US decided to proceed together with his strategy. Then he began observing the floor and placing banners for that new support wire. On the basis of the estimate he offered us we went forward with fresh wirings in the home.
Couple weeks later, I created many efforts to obtain touching him, but without any success. He never responded the telephone or delivered some of my telephone calls. Our last try to contact him was last month, again with no solution. Following this last endeavor, I delivered a note to customer support by email as well as approached them by telephone and released a complaint against him. A couple of days later he ceased by again and noted the floor and place fresh banners and quit with no try to consult with me concerning the support.
A week ago I requested a momentary energy reference to Forsyth County Planning and Improvement. Following this, Mr. Serge named me and quit a curt communication on my telephone, by which he merely offered the buying price of the brand new link of $1959.32. This cost was four-times greater than the initial estimate he gave us. I named him back immediately to consult with him concerning the cost, but again he didn't react or return my calls.
Mr. Gagnon has been shady, rude, and unprofessional in my own whole encounter with him. Personally I think he transformed the buying price of the support out-of vengeance for me personally. A worker like Mr. Serge may significantly harm trustworthy businesses like Suwanee EMC.
I've two witnesses who have been current when he offered my initial estimate who are able to back-up my state and state in court if required.
I'm just requesting equity and also to be billed for that support using the unique estimate that I had been provided. I'll consider getting appropriate activity if this problem isn't solved in 10 times.
Thanks ahead of time for the focus on this issue.
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