Service department will not perform indicated service that is in the Honda Civic manual. The person I talked to never heard of the 20,000 mile service "B" listed in the manual. She transferred me to another extension where I got an answering machine. No one has called me back. They want to sell you very expensive services that are not required or mentioned in the manual. The Honda Civic is advertised as a low maintenance vehicle, but if you performed this Fremont service department's services, you would be spending hundreds of dollars per year on service beyond those listed in the manual.
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