Usacomplaints.com » Cars & Transport » Complaint / Review: Thomas Kia, Thomas Auto Group - Ripoff. Changed interest rate 10 days after I had the vehicle. #71327

Complaint / Review
Thomas Kia, Thomas Auto Group
Ripoff. Changed interest rate 10 days after I had the vehicle

I went to Thomas Kia and traded in my car for a new Kia Sedona (Nothing against the van— I loved it.) 10 days later I was informed that they would be changing my interest rate to 14%, making my payment $450. I had already signed a contract at a much lower rate. The contract was also signed by the Kia seller. But apparently this contract was meaningless. They said that if I did not agree to the new rate, they could take the vehicle back. I said that I already have a signed contract.

They said it didn't matter. I consulted an attorney. I was told that they have had this happen many times with the Thomas Auto Group. They let you take the vehicle home, wait long enough for you to love your new vehicle, and then raise the rate, thinking that you will just go for it because you've had the vehicle for so long. I did love my van and I would definetly buy a Kia, but I will never buy a car from Thomas Kia, Thomas Dodge or Thomas Chrysler. I have written a letter to the Indiana Attorney general, as well as the Better Business Bureau, and the Kia Company.


Offender: Thomas Kia, Thomas Auto Group

Country: USA   State: Indiana   City: Highland
Address: 9825 Indianapolis Boulevard
Phone: 2199342266

Category: Cars & Transport

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