I have a policy with
Tapco and a little over 2 months ago my A/C unit was stolen. I called my agent,
Patrick Craig and filed a police report. I have been jerked around from the
very beginning. After speaking with my agent, I was told via email that the
adjuster would be contacting me soon. That didn't happen. Later, I was put in
contact with Jeffery Hart from Crawford and Company (Crawco) Insurance, which
I am guessing is a parent company of Tapco.
Mr. Hart apologized for the delay
and I gave him the police report info. Then I didn't hear from anyone for 10
days so I again contacted my agent, Patrick Craig. I then got an email stating
that I needed to sign a non-waiver agreement & have it notarized. I signed
& returned it.
There were no requests asked of me in my initial
conversation with Mr. Hart, if there were it could have gotten things moved
along more quickly.
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