Bristol West AKA Farmers insurance is by far the worst insurance company I have dealt with yet.
I signed up with them because their rates were lower for my 01 Dodge Dakota, i was originally paying nearly $220 a month for full coverage with Nationwide. My policy started in December and was about $170 per month
After a couple weeks, I had decided to add my car to the policy, after having it under repair and upgrades for about 3 years i was ready to drive it again. They argreed to add it to the policy, which originally increased the rates to $330 per month.
To my suprize the next bill, they had tried to bill me for $660 for that month, and the following months were $430. Then they dropped it down to $400, and on and on. Got the 2nd bill fixed, but they tried to pull the same stunt in feburary, so near the end of that month i switched to Progressive auto and let the Bristol policy cancel.
About another month or so goes by, i started getting bills and e-mails trying to collect $1681 from me, which was the remainder of the policy period. This is a CANCELLED policy. I paid in advance for the time i was covered by them. I made some calls, was given nothing but the run around.
Now, fast forward to today, I get a letter demanding payment for $1681, again, for the remainder of the policy period in which time i was INSURED BY SOMEONE ELSE AND NOT THEM!!! So basically, they are trying to bill me for something they did not provide.
I have told them i refuse to pay for something that i did not recieve. I did not like the terms of their policy because they kept trying to INCREASE my billing on a monthly basis. So i went to another company, simple as that. Im not going to let a company bullly me into paying a higher rate than others 'just because' they feel like it.
I sent a letter in reply to them warning them to cancel the debt or i will be taking further action against them.
STAY AWAY FROM THEM! I highly recommend Pxxxxxe or Gxxxx, do not let this company lure you in with their low rates, because they will do the bait and switch on you! Sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome!
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