Usacomplaints.com » Business & Finance » Complaint / Review: Blockbuster Video - Blackmail My Membership. #418150

Complaint / Review
Blockbuster Video
Blackmail My Membership

I have been a loyal Blockbuster Video customer since 1987 but this past Friday I handed in my Blockbuster Rewards Membership card and told them I do not need to pay for my own extortion. I was told that I could no longer exercise my membership privledges until I surrendered a credit card or debit card number for Blockbuster to put on file. I rented from this company for over 22 years without putting a major credit card on file! Add up the numbers at over 8-10 videos per month plus many pre-viewed movies purchased... Probably over $5,000 paid to this company and they go and lose me over an undocumented policy change? Not one mention of this policy prior to entering their stores! My major reason for not providing them with a credit card is because I was aware of their double-dipping of customers when they return their late videos and pay at the store only to find out that their debit cards were automatically debited/charged for the same fee that was paid in the store by cash! I said no way to this policy. Beware of Blockbuster corporate policies which blackmail you into surrendering your credit card to them. Boycott blockbuster now!!!


Offender: Blockbuster Video

Country: USA

Category: Business & Finance

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