Usacomplaints.com » Business & Finance » Complaint / Review: Advanta Bank - Terrible customer service. #382564

Complaint / Review
Advanta Bank
Terrible customer service

I got a Credit card (samll business) from Advanta Bank in May 08, caught by VERY attractive offer on balance transfers (0% for 15 mo) and good rate on purchases (7.99%).in Sept I received a GENERIC amendment to CC agreement bumping my rate to 26%. Customer service - including supervisor - claim this is based on an individual review of my credit rating, income/debt ratio and payment history...

YET all the above are excellent: I've been paying more than min payments on time or early -EVEN THOUGH PAYMENTS Go towards the INTEREST -FREE section of my total balance due...- They must be in financial trouble and trying to get more cash from us or they are truly abusing the system and their executives should be in JAIL.

I conquer with Fred in LA (posting 359279) and wish I could contact him but there is no contact address in his posting.


Offender: Advanta Bank

Country: USA
Site:

Category: Business & Finance

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