On March 3, we assigned a past due account to Joseph, Steven & Associates in the amount of $1,725.50. We had never heard from them again until the week of February 19 after receiving a call soliciting more collection business. Upon notifing the Joseph, Steven & Associates representative that we had an outstanding account they at various times disconnected, placed us on indefinite hold or plead ignorance when we could not come up with their account number which we were never given.
On March 15 the customer that was assigned to Joseph, Steven & Associates came into my office. She showed me a returned envelope marked "Undeliverable" which contained a payment. The ex-client told me that she has been making payments of $100.00 per month since April. This is approximately $2,400.00 allegedly received by Joseph, Steven & Associates has received on a $1,725.50 account and they have forwarded $0.00 to us as of this date.
The ex-client and myself are to compare receipts. We will update at a later date.
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